SENIORS, Inc.

"Build The Center For Senior Health, Knowledge, and Companionship”

 


 
(707) 542-1228      

info@santarosaseniorcenter.org     

1208 Fourth Street     

  Santa Rosa, CA 95404     
    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

   

 

  

  

  

 

Customer Service & Privacy Policy

Information Collection And Use
Seniors, Inc. is the sole owner of the information collected on this website, www.santarosaseniorcenter.org. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Our website  collects information from our users at several different points on our website for order fulfillment and other requests.

Orders
We request information from a customer on order forms and in our shopping cart. Here a user must provide contact information (like name and shipping address) and financial information such as their credit card number, expiration date, address, phone, and email address. This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.

Links
Our website contains links to other sites. Please be aware that we, Seniors, Inc, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Website.

Security SSL Encryption
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. Our WebNet E-Cart SSL TrustWave certificate is provided by our e-commerce provider, WebNet Express.

When our registration/order form asks customers to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry—SSL. While on a secure page, such as our order form, you will see the URL changes from http to https. The (S) stands for secure. You will also see the lock icon in web browsers such as Microsoft Internet Explorer, Chrome, Safari, and Firefox becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to regain access to your information. If you have any questions about the security at our website, you can send an email to info@santarosaseniorcenter.org

Site And Product Updates / Info Sharing
We also send customers site and product announcement updates via email only if they are subscribed to our free email newsletter.

Correction/Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by emailing our Customer Support at info@santarosaseniorcenter.org, or call us at (707) 542-1228.

Shipping Policy
We process and ship all orders Monday - Friday and only ship to the lower 48 U.S. states.

Refund Policy
All sales are final and refunds are not available. If you have any questions or concerns, please call us at (707) 542-1228 or send email to Customer Support at info@santarosaseniorcenter.org.

Changes To Customer Service & Internet Privacy Policy
Our policies are effective January 1, 2008. To date we have never sold our customer information. If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If you would like to make changes to your account or if you have any questions or concerns about our policies, please call us at (707) 542-1228 or send email to Customer Support at info@santarosaseniorcenter.org

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SENIORS, Inc.
1208 Fourth Street, Santa Rosa, CA 95404
Phone: (707) 542-1228  | E-mail: info@santarosaseniorcenter.org | Tax ID: 51-0464098

Copyright © 2013 - SENIORS, Inc.
All Rights Reserved